- Document Preparation (remove Staples, Document Culling, Repair, etc)
- Document Scanning (single Sheet manual feeding)
- Image Prep (de – skewing, re – orientation, blank dropping, signature cropping)
- Image QC (to ensure completeness of image)
- Double Entry (tallying data between 1st and 2nd indexer)
- Final Realease & Check (conduct check on the entire document process)
- Reverse Document Preparation Process (staple and file all documents to its original filing system)
BUSINESS PROCESS OUTSOURCING REVIEW
Store & Manage Documents
To store and manage your business documents intelligently in a centralized repository, allowing businesses to operate in a paperless environment and automates processes, ensuring security in the migration, safe-keeping and retrieval of records both in peacetime & crisis.
DPO Production Process
Information Security Approach
BPO Information Security Approach
Centralized Processing System
- Server level processing – no data saved in local hard disk
- Fully locked down workstations
- Isolated network
Server Access Control
- Controlled access to server room.
- Server room access logbook tracking
- Dedicated server for respective projects.
- Dual password access. Operations Manager & Project Manager / Support.
Manpower Background
- Manpower criminal background check
- NDA signage
CCTV Monitoring
- Full CCTV coverage
- 24/7 basis with recording function
Dedicated Lockers
- Dedicated lockers for all operators
- No personnel belongings in BPO operations Centre
- Ad-hoc body checks
